Call Centres

Improving Quality of Interaction & Handling Customer Complaint

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | April 18th – 19th, 2013 | Rp. 3.250.000, Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | June 20th – 21st, 2013 | Rp. 3.250.000, Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | August 1st – 2nd, 2013 | Rp. 3.250.000, Aryaduta Hotel Semanggi / Swiss-Belhotel, […]

PROFESIONAL CALL CENTER OFFICER

PROFFESIONAL CALL CENTER OFFICER Graha Mustika Ratu, Jakarta | 20 May 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- Graha Mustika Ratu, Jakarta | 22  July 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- Graha Mustika Ratu, Jakarta | 30 October 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,-   Petugas call […]

Improving Quality of Interaction & Handling Customer Complaint

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels*, Jakarta |  12 – 13 Februari 2013 | Rp. 6.000.000,- Five Star Hotels*, Jakarta  | 23 – 24 April 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 30 – 31 May 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 25 – 26 June 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | […]

Techniques And Ethics Telephone For Call Centre Agent

Techniques And Ethics Telephone For Call CentreAgent Jakarta | 17 – 18 Januari 2013 | Rp. 3.500.000,- Jakarta | 04 – 05 April 2013 | Rp. 3.500.000,- Jakarta | 11 – 12 Juli 2013 | Rp. 3.500.000,- Jakarta | 03 – 04 Oktober 2013 | Rp. 3.500.000,-   The call centre agents are critical factor for companies since they are the first contact to the company’s […]

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel/Office Building, Jakarta | 03 Januari 2013 | Rp. 1.500.000,- Hotel/Office Building, Jakarta | 25 Februari 2013 | Rp. 1.500.000,- Hotel/Office Building, Jakarta | 25 Maret 2013 | Rp. 1.500.000,- Hotel/Office Building, Jakarta | 30 April 2013 | Rp. 1.500.000,- Hotel/Office Building, Jakarta | 31 Mei 2013 | Rp. 1.500.000,- […]

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 28 – 30 January 2013 | Rp 5.500.000/person Yogyakarta | 4 – 6 April 2013 | Rp 5.500.000/person Yogyakarta | 13 – 15 June 2013 | Rp 5.500.000/person Yogyakarta | 5 – 7 September 2013 | Rp 5.500.000/person Yogyakarta | 14 – 16 November […]

Excellent Call Center Officer

Excellent Call Center Officer Hotel Ibis, Yogyakarta | 10 – 12 Desember 2012 | Rp 5.500.000,- per peserta Hotel Ibis, Yogyakarta | 17 – 19 Desember 2012 | Rp 5.500.000,- per peserta  Hotel Ibis, Yogyakarta | 26 – 28 Desember 2012 | Rp 5.500.000,- per peserta Jadwal 2013 Hotel Ibis, Yogyakarta | 02 – 04 […]

CUSTOMER SERVICE EXCELLENT MELALUI PROFESIONAL CALL CENTER

CUSTOMER SERVICE EXCELLENT MELALUI PROFESIONAL CALL CENTER Hotel Ibis,Yogjakarta | 26–28 September 2011 | Rp.5.500.000 per Peserta Hotel Ibis,Yogjakarta | 24 – 26 Oktober 2011 | Rp.5.500.000 per Peserta Hotel Ibis,Yogjakarta | 28 -30 November 2011 | Rp.5.500.000 per Peserta Hotel Ibis,Yogjakarta | 12 – 14 Desember 2011 | Rp.5.500.000 per Peserta Deskripsi  Salah satu kunci sukses […]

Excellent Telephone Techniques and Ethics For Call Centre Agent

Excellent Telephone Techniques and Ethics For Call Centre Agent Harris Hotel Tebet /Hotel Aryaduta Semanggi, Jakarta | Saturday – Sunday, 8-10-2011 – 9-10-2011| Rp 3.150.000,- The call centre agents are critical factor for companies since they are the first contact to the company’s customer. The Excellent Telephone Techniques and Ethics training provide a comprehensive training program […]

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR YOUR CUSTOMERS

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR  YOUR CUSTOMERS Estubizi Business Center, Jakarta | 22-23 November 2011 | Pukul : 08.30 – 16.30 WIB | Rp. 3.500.000,-   PROGRAM OUTLINE: Your take away:    The knowledge of managing your customers satisfaction    Optimization of your operation cost    Improving the workforce productivity through performance tracking    […]